Built-in Dialer

Call from the CRM. Log everything automatically.

A separate dialer means copying numbers, switching apps, and manually logging every call. JYNI's dialer lives inside the CRM — click to call, and the call and outcome attach to the right lead on their own.

See How It Works →← All features

Phone is still one of the highest-intent ways to reach a prospect — but most teams run their dialer in a separate app, which means copying numbers back and forth and manually logging calls that mostly never get logged. JYNI puts the dialer inside the CRM, so calling is one click from the lead record and every call and outcome attaches automatically. Phone outreach becomes part of your pipeline data instead of a disconnected activity that vanishes the moment you hang up.

Built to do the heavy lifting for you

Click to call

Dial straight from the lead or deal record — no copying numbers into a separate app.

Auto-logged

Calls and outcomes attach to the right lead automatically, so your activity history is complete without manual entry.

In context

You see the lead's full history before you dial and capture notes against it after, so every call builds on the last.

Feeds the pipeline

Because calls log against deals, phone outreach shows up in your pipeline and reporting instead of disappearing.

From setup to working — without the busywork

1

Open the lead

Pull up the company or deal you want to call, with their full history in front of you.

2

Click to dial

Place the call from inside JYNI — no app-switching or number-copying.

3

Outcome logs itself

The call and its outcome attach to the lead automatically; add a quick note and your next follow-up is scheduled.

See how it fits the businesses you serve

Industries we serveUse cases by role

Questions about Built-in Dialer

Does the dialer work inside the CRM?

Yes — that's the point. You call straight from the lead or deal record, so there's no copying numbers into a separate app, and you see the prospect's full history before you dial.

Do calls get logged automatically?

Yes. Calls and their outcomes attach to the right lead on their own, so your activity history stays complete without anyone manually logging every call — which is the step that usually gets skipped.

Is cold calling through a dialer legal?

Calling is legal but regulated under the TCPA — you must respect the Do Not Call Registry, honor opt-outs, and be careful with automated dialing to cell phones. See our guide on TCPA rules for cold calling and texting, and consult an attorney before scaling phone outreach.

Does phone activity show up in my pipeline?

Yes — because calls log against deals, your phone outreach appears in pipeline activity and reporting instead of living in a disconnected app and vanishing after each call.

See Built-in Dialer in action

Book a walkthrough and we'll show you how built-in dialer fits the way you already sell — and how it works alongside the rest of JYNI.

Book a Call →